Refund policy

Last Updated: August 11, 2026

This Privacy Policy describes how Drbuto ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit, browse, or make a purchase from https://www.drbuto.com (the "Site") or otherwise interact with our services.

By using or accessing our Site, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

1. Who We Are (Business Identity)

Drbuto is an independently operated online retail store specializing in women's fashion and dresses.

We operate our store through our official website powered by Shopify, which provides our secure e-commerce infrastructure, cart system, and order processing capabilities.

Store Name: Drbuto

Website URL: https://www.drbuto.com

Customer Support Email: hello@drbuto.com

Customer Support Phone: +1 856-363-4904

Physical Business Address:

Drbuto
21 Seaver Ave
Staten Island, NY 10306
United States

Customer Support Hours:

Monday – Saturday, 9:00 AM – 6:00 PM (CT)

Sunday: Closed

2. Information We Collect

To provide a secure and efficient shopping experience, we collect information that you provide directly, information collected automatically, and data from trusted third-party partners.

Information You Provide Directly to Us

Identity & Contact Data:

Name, billing address, shipping address, email address, and phone number.

Transaction Data:

Products purchased, order numbers, delivery details, and transaction statuses.

Communication Data:

Customer service inquiries, support chats, emails, and return or refund requests.

Payment Information:

Payment details are collected and securely processed by Shopify and our certified third-party payment gateways.

We do not store or have direct access to your full credit or debit card numbers.

Automatically Collected Information (Device & Usage Data)

When you visit our Site, our systems and analytics tools automatically log technical details, including:

IP address, browser type, device information, operating system, and time zone.

Pages viewed, products browsed, traffic sources, and website interactions.

Cookie data and similar tracking technologies.

3. How We Use Your Information

We process your personal data for legitimate business, legal, and operational purposes, including:

Fulfilling Orders:

Processing payments, managing billing, arranging shipping, and sending order/delivery status updates.

Customer Support:

Responding to inquiries, managing exchanges, processing returns, and issuing refunds.

Security & Fraud Prevention:

Verifying user transactions, mitigating fraudulent risks, and protecting our business and customers.

Marketing & Advertising:

With your consent where required by law, sending promotional updates, measuring ad campaign performance, and delivering relevant advertisements (such as via Google Ads or Pinterest).

Site Improvement:

Analyzing user interaction trends to optimize website functionality, layout, and user experience.

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, tags, and similar technologies to ensure core website functionality, secure checkouts, and analyze user traffic.

We utilize third-party analytics and advertising tools, including:

Google Analytics & Google Ads:

To track website performance, understand user interactions, and measure advertising effectiveness.

Pinterest Ads & Social Pixels:

To measure advertising conversion efficiency and improve marketing performance.

Your Controls:

You can instruct your browser to refuse all cookies or to alert you when a cookie is being sent.

However, if you disable cookies, certain parts of our Site or checkout features may not function properly.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information for monetary compensation.

We share your information strictly with trusted third-party service providers who assist us in operating our business and serving our customers:

Shopify:

Powers our online e-commerce platform and store infrastructure.

Payment Processors:

Securely handle credit card and financial transactions.

Shipping & Fulfillment Partners:

Couriers and logistics companies responsible for delivering your orders.

Advertising & Analytics Partners:

Companies such as Google and Pinterest that help measure and optimize our marketing efforts.

Legal Compliance:

We may disclose your information if required to comply with applicable laws, regulations, legal processes, or government requests.

6. Your Privacy Rights (US & State-Specific Rights)

Depending on your place of residence, including California under the CCPA, you may have specific rights regarding your personal information, including:

Right to Know / Access:

Request access to the specific pieces of personal data we hold about you.

Right to Correction:

Request correction of inaccurate or outdated personal data.

Right to Deletion:

Request deletion of your personal data, subject to legal exceptions.

Right to Opt-Out:

Opt out of marketing communications or targeted advertising activities.

To exercise these rights, please contact us at hello@drbuto.com.

We will verify your identity before processing your request.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including order fulfillment, accounting, tax compliance, dispute resolution, and fraud prevention obligations.

Typically, transaction and order records are retained for statutory compliance periods.

8. Data Security

We implement reasonable technical and organizational security measures, including SSL/TLS encryption and secure payment processing, to protect your personal information against unauthorized access, loss, or misuse.

However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not directed to individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any modifications will be posted directly on this page with an updated revision date.

11. Contact Us

  • Store Name: Drbuto

  • Website: https://www.drbuto.com

  • Email: hello@drbuto.com

  • Phone: +1 856-363-4904

  • Business Address: Drbuto 21 Seaver Ave Staten Island, NY 10306 United States

  • Support Hours: Monday – Saturday, 9:00 AM – 6:00 PM (CT). Sunday: Closed.

  • Response Time: We aim to respond to all inquiries within 24–48 business hours.