Shipping policy
Last Updated: August 11, 2026
Thank you for shopping with Drbuto.
This Shipping Policy explains how we process, ship, and deliver orders placed through our official website:
Please review this policy before placing your order.
Shipping Information
Drbuto ships orders within the United States.
Store Name: Drbuto
Website: https://www.drbuto.com
Email: hello@drbuto.com
Phone: +1 856-363-4904
Business Address: 21 Seaver Ave, Staten Island, NY 10306, United States
Order Processing Time
All orders are processed within:
1–3 business days
Business Days:
Monday – Saturday, excluding U.S. public holidays.
Orders placed after business hours, on Sundays, or on public holidays will be processed on the next business day.
During holidays, promotions, or periods of high order volume, processing times may be slightly extended.
Shipping Destination
We currently ship orders within the United States.
Please make sure your shipping address is complete and accurate before completing your purchase.
We currently do not ship to international destinations.
Shipping Costs and Delivery Time
We offer:
Free Standard Shipping on orders shipped within the United States.
The estimated delivery time includes both processing time and shipping transit time.
Total Delivery Time:
Processing Time + Shipping Time
Standard Shipping:
Processing Time:
1–3 business days
Shipping Time:
6–9 business days
Estimated Total Delivery Time:
7–12 business days
Delivery times are estimates only and are not guaranteed.
Delays may occur due to weather conditions, carrier delays, holidays, incorrect address information, or circumstances outside of our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow 24–72 hours for tracking updates after shipment.
If you have questions about your order status, please contact us at:
Shipping Carriers and Fulfillment
Orders may be shipped through trusted shipping carriers and logistics providers.
We work to ensure orders are processed and delivered as efficiently as possible.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout.
Please check:
• Full name
• Street address
• Apartment or unit number
• City
• State
• ZIP code
• Phone number and email address
If incorrect information is provided, delivery may be delayed or unsuccessful.
Please contact us immediately if you notice an address error.
Changes cannot be guaranteed after an order has entered processing or has been shipped.
Lost, Delayed, or Missing Packages
If your package is delayed, lost, or marked as delivered but not received, please contact us with your order number and tracking information.
We recommend:
• Checking your delivery area
• Checking with household members or neighbors
• Contacting the shipping carrier using your tracking number
We will assist you in reviewing the situation and providing support.
Damaged or Incorrect Items
Please inspect your order after delivery.
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please include:
• Order number
• Description of the issue
• Photos of the item and packaging
We will review your request according to our Return & Refund Policy.
Contact Information
If you have any questions about shipping, delivery, tracking, or your order status, please contact us:
Store Name: Drbuto
Website: https://www.drbuto.com
Email: hello@drbuto.com
Phone: +1 856-363-4904
Business Address: 21 Seaver Ave, Staten Island, NY 10306, United States
Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (CT)
Sunday: Closed
Response Time:
We aim to respond to customer inquiries within 24–48 business hours.
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